Moolenaar B.V.

ROLE PROFILE DETAILS 
Business Systems Manager, 12 months FTC, The Netherlands. 
Reporting to: Head of Business Systems 
Location: Primary Moolenaar BV, Voorhout, The Netherlands. Secondary MM Flowers Aalsmeer.
Hours of work 40 hour working week Monday to Friday. There may be some out of hours activity and you will be expected to assist during our peak periods.
PURPOSE OF THE ROLE 
 Our systems team is rapidly expanding, and we have a range of roles in the team in Voorhout in The Netherlands, Cambridgeshire England, and Euskirchen in Germany. 
You will be working closely with business superusers and senior stakeholders from across our business, the Business Systems Manager will cover a wide breadth and depth working alongside a small multi-skilled team. You will play a key role being the Business Systems lead for the implementation and future day to day running of our Microsoft Business Central ERP system in our Moolenaar business alongside supporting the expansion of our systems in our MM Flowers business unit. Experience in any of the following would be advantageous: BPM (business process modelling), mapping as-is and to-be processes, basic SQL, report writing, using Jira, writing test scripts, helping/training super-users. You will have worked in the manufacturing, CPG, FMCG or the horticulture industry in a similar role. This is a key role for the MM Group during an exciting time of change, transformation, and enablement of future business critical projects. The role will be a key enabler on the delivery of significant technology focused projects, and the continual development of the digital landscape across the business. This is a huge opportunity to utilise your previous experience to assist in the successfully delivery of business transformation.
CRITICAL SUCCESS FACTORS
Delivery of the Microsoft Nav to Microsoft BC ERP program. To work as part of the wider team delivering transition and change across the MM Group. To proactively identify opportunities for continuous improvement.
CORE BUSINESS RESPONSIBILITIES
<ul>
 <li> Supporting the entire life cycle of business systems including discovery, design, build, test and data management. </li>
 <li> Defining and documenting the “as-is” and “to-be” core business processes and clearing defining the end-to-end business journeys </li>
 <li>Work with our super-users to define, set-up and execute test cases. </li>
 <li> Analysing the impact (good or bad) of expected outcomes on the business system solutions, in terms of people, processes and technologies to ensure business outcomes are devised and successfully achieved.</li>
</ul>
PERSON PROFILE
Skills and Experience:
<ul>
 <li> At least 2 years’ experience in similar roles. </li>
 <li> Delivering projects within a fast-paced business, medium sized organisations.</li>
 <li> Working in a controlled environment with experience, knowledge, and desire to continuously improve.</li>
 <li>Deliver solutions within the appropriate framework and methodology whilst ensuring the supportability of services delivered.</li>
 <li>Good communication skills at all levels. </li>
 <li>Inquisitive nature. </li>
 <li> Ability to work under own initiative. </li>
 <li>Ability to work under pressure. </li>
 <li> Self-motivated, takes ownership. </li>
 <li> Excellent communication and interpersonal skills. </li>
 <li>High attention to detail. </li>
 <li> Logical thinker and problem solver.</li>
</ul>

Full-time

Business System Manager

Cardea - Specialistische jeugdhulp

<h2>Jeugdzorgwerker D in Voorhout (18-28 uur)</h2>
Jij brengt rust, structuur en veiligheid. Als jeugdzorgwerker D in het trainingshuis Voorhout ben je in de avonden, tijdens slaapdiensten en in de weekenden het vaste aanspreekpunt voor jongeren van 16 tot 23 jaar die toewerken naar zelfstandigheid. In de woonvoorziening wonen 6 jongeren met uiteenlopende hulpvragen, variërend van gedragsproblemen en schulden tot verslaving of psychische klachten. Het gaat om zelfstandig wonen met toezicht, begeleiding en beschutting.
Wat ga je doen?
Je biedt nabijheid en structuur, luistert naar vragen, lost waar mogelijk hulpvragen op en verwijst door naar de mentoren, de jeugdzorgwerkers C, wanneer dat nodig is. Je werkt mee aan individuele en groepsdoelen, bijvoorbeeld in gesprek gaan, samen koken of taken uitvoeren. Je creëert een veilig klimaat en grijpt in bij onverwachte situaties om rust en veiligheid te borgen.
Tijdens slaapdiensten begeleid je de avond en de ochtendroutine en slaap je in de nacht. Richtlijn is twee tot drie nachten per week, met werktijden van ongeveer 21.00 tot 09.30 uur. Na je dienst draag je zorgvuldig over en registreer je bijzonderheden en incidenten. De standplaats is Voorhout e.o. Leiden. We werken met een rooster waarop je je wensen kunt doorgeven en we vergaderen eens per twee weken.
Onze ideale kandidaat
<ul>
 <li>Je kunt zelfstandig en in teamverband werken en je communiceert duidelijk, mondeling en schriftelijk.</li>
 <li>Je kunt conflictsituaties hanteren en je handelt methodisch en zorgvuldig.</li>
 <li>Je bent flexibel inzetbaar in avond- en slaapdiensten en je hebt affiniteit met digitaal werken.</li>
 <li>Je luistert actief en je spreekt jongeren aan waar dat nodig is.</li>
 <li>Je hebt een relevante mbo-opleiding, inzicht in ontwikkeling en ontwikkelstoornissen bij 16–23 jaar en bij voorkeur ervaring met de doelgroep.</li>
 <li>Je schakelt snel als plannen veranderen, je stimuleert leren door ervaring en je brengt humor en een opgeruimd karakter mee.</li>
</ul>
Wat bieden we jou?
<ul>
 <li>Je krijgt een uitdagende functie waarin je dagelijks zichtbaar verschil maakt.</li>
 <li>Je wordt ingeschaald als jeugdzorgwerker D in schaal 7 van de cao Jeugdzorg maximaal € 4.027,70 bruto per maand bij 36 uur.</li>
 <li>Je start met een contract van één jaar met uitzicht op een meerjarencontract.</li>
 <li>Je werkt 18 tot 28 uur per week met avond- en slaapdiensten en inzet in de weekenden.</li>
 <li>Je werkt in een team met duidelijke roosters, overlegmomenten en professionele begeleiding.</li>
</ul>
Meer weten of direct solliciteren? 
Voor vragen kun je bellen met Carola Mooijman, teammanager, via 06-36514954. Als dit bij je past, solliciteer dan via de roze solliciteerbutton.
Het inwinnen van referenties en een verklaring omtrent gedrag maakt onderdeel uit van onze werving- en selectieprocedure.
N.B. Interne kandidaten van Cardea hebben voorrang in de sollicitatieprocedure. Acquisitie naar aanleiding van deze vacature wordt niet op prijs gesteld.
Wij kijken ernaar uit jou te ontmoeten!

Part-time

Jeugdzorgwerker D

<h2>Senior Commercial Manager</h2>
Location(s): 
* MMFlowers:  Pierson Road, The Enterprise Campus, Alconbury Weald, Huntingdon, PE28 4YA 
* Moolenaar BV: Loosterweg 33, 2215 TM  Voorhout, The Netherlands
Hours: 
40 hours – usually Monday-Friday,  however the responsibility and nature of the role may require working outside  the usual hours from time to time.
<h3>Purpose of the role</h3>
As a Senior Commercial Manager,  you will take sole ownership of key customer accounts, driving commercial  performance, building strong customer relationships, and delivering  sustainable growth. Reporting directly to the Commercial Director, this  senior role is instrumental in leading and executing commercial strategies  for some of  Moolenaars ’ most  important accounts. Your leadership will span end-to-end account  management, including customer engagement, operational alignment, and  delivering profitability targets.
With direct responsibility for  managing and developing junior team members, you will oversee all aspects  of your account, identifying opportunities for expansion, ensuring  operational efficiency, and building Moolenaars ’ reputation as a trusted  partner within the customer’s retail category. This is a strategic and  high-impact role for an experienced commercial leader looking to take  ownership of a critical customer relationship.
<h3>Critical Success Factors</h3>
Customer Ownership &amp;  Relationship Management
<ul>
 <li>Act as the trusted face of Moolenaar   for a primary customer account,  leading all commercial activities and fostering a collaborative  partnership.</li>
 <li>Serve as a point of escalation,  ensuring all customer requirements are met with professionalism and  excellence.</li>
</ul>
Strategic Account Leadership
<ul>
 <li>Develop, implement, and execute  strategies for your customer portfolio, ensuring alignment with Moolenaars ’  broader goals and objectives.</li>
 <li>Lead the development of joint  business plans to drive innovation, category growth, and long-term value  for both the customer and Moolenaar .</li>
</ul>
Operational Efficiency
<ul>
 <li>Work cross-functionally to ensure smooth execution of projects, product launches, and ongoing service delivery.</li>
 <li>Monitor operational performance to pre-empt and resolve issues, ensuring consistently high standards.</li>
</ul>
Team Leadership &amp; Mentorship
<ul>
 <li>Oversee and mentor more junior  commercial team members, ensuring their development and delivery of key  tasks to support the account’s success.</li>
 <li>Foster a strong team culture,  promoting collaboration and shared accountability aligned with commercial  goals.</li>
</ul>
<h3>Commercial Performance</h3>
<ul>
 <li>Analyse account performance  metrics and identify opportunities to improve profitability and maximise  returns.</li>
 <li>Own financial targets for the  account, ensuring delivery against agreed revenue, margin, and growth  objectives.</li>
</ul>
<h3>Core Business Responsibilities</h3>
Customer Leadership &amp;  Engagement
<ul>
 <li>Build strong relationships with  customer stakeholders, providing regular updates and ensuring clear  communication of account activity, growth strategies, and product  performance.</li>
 <li>Act as the customer’s primary  contact, resolving concerns proactively and leading commercial  presentations, range reviews, and business strategy meetings.</li>
 <li>Drive alignment on range reviews  and new product development (NPD), providing evidence-backed rationale to  support customer decision-making.</li>
</ul>
Strategic Commercial Planning
<ul>
 <li>Develop an in-depth understanding  of the customer’s objectives, business priorities, and category performance  trends.</li>
 <li>Create and execute growth plans  and roadmaps for the customer account, ensuring alignment with Moolenaars ’  commercial and operational goals.</li>
 <li>Lead key strategic initiatives  such as product innovation, pricing negotiations, margin management, and  long-term forecasting.</li>
</ul>
Forecasting &amp; Operational  Alignment
<ul>
 <li>Take overall accountability for  customer forecasting and peak planning, ensuring accurate planning of their  specific critical paths and during events such as Christmas, Valentine’s  Day, and Mother’s Day.</li>
 <li>Collaborate with internal teams  to align production schedules and operational capacity with customer  demands.</li>
 <li>Ensure systems such as ERP (e.g.,  BC ) are properly maintained with accurate data for product codes, BOMs  (Bills of Materials), and pricing details.</li>
</ul>
Team Leadership
<ul>
 <li>Guide, mentor, and support junior  team members, delegating effectively to meet deliverables while ensuring  their professional growth.</li>
 <li>Build team cohesion and ensure  that workstreams are delivered in line with account and business  objectives.</li>
</ul>
Data-Driven Insights &amp;  Decision Making
<ul>
 <li>Collaborate with internal  insights teams to produce regular performance reports and provide  actionable recommendations for improvement.</li>
 <li>Use data to inform pricing  strategies, product improvements, and customer propositions to ensure  performance aligns with category objectives.</li>
</ul>
Problem Solving
<ul>
 <li>Resolve escalated issues  affecting service levels by collaborating with internal teams (e.g.,  Operations, NPD, and Technical) to deliver solutions in a timely manner.</li>
 <li>Implement best practices across  account management processes to continuously improve commercial performance  and customer satisfaction.</li>
</ul>
<h3>Person Profile</h3>
Essential skills &amp; experience
<ul>
 <li>Extensive experience managing high-profile customer accounts  within FMCG, retail, or a related industry, with a focus on P&amp;L  ownership.</li>
 <li>Proven track record of delivering sustained growth,  profitability, and innovation across key accounts.</li>
 <li>Experience with ERP systems (e.g., Business Central  (Microsoft)), including managing product specifications, BOMs, and pricing  data.</li>
 <li>Strong commercial acumen, with the ability to lead  negotiations, manage margins, and drive sustainable profitability.</li>
 <li>Experience delivering business planning, customer  presentations, and range reviews at a senior level.</li>
 <li>Knowledge of production planning, forecasting, and peak  planning methodologies.</li>
 <li>Ability to balance strategic account management with  day-to-day operational problem-solving.</li>
</ul>
Desirable skills &amp; experience
<ul>
 <li>Knowledge of marketplace dynamics and trends within the  horticulture, FMCG, or gifting industries.</li>
 <li>Experience leading or mentoring junior team members, with  the ability to delegate effectively and support team development.</li>
 <li>Familiarity with category management principles and  data-driven decision-making processes.</li>
</ul>
<h3>Key Behaviours</h3>
<ul>
 <li>Trusted: Dependable and accountable, consistently meeting high standards.</li>
 <li>Passionate: Shows enthusiasm and dedication to achieving operational goals.</li>
 <li>Dynamic: Adapts to challenges with innovative solutions and a proactive approach.</li>
 <li>Work Together: Builds strong relationships and fosters a  team-oriented culture.</li>
</ul>
 
For extra info, check our websites (www.mm-flowers.com / www.moolenaar.nl) or contact our HR department via recruitment@moolenaar.nl / +316-57836816 (Elise Welters, HR Administrator)

Vacatures in Voorhout (3)

Business System Manager

Jeugdzorgwerker D

Senior Commercial Manager, UK-based