Vacature Sales Support

Do you thrive on structure, communication and supporting international sales processes? We are looking for a motivated and service-minded Sales Support professional to join Everllence at our PrimeServ Omnicare global headquarters, where the entire third-party business is managed and coordinated. In this versatile and hands-on role, you will be responsible for the daily order management of specific service and aftersales products. As part of an ambitious and international team, you will play a crucial role in supporting our global customers and partners from quotation to invoice—ensuring speed, accuracy, and transparency throughout the process.

Your role: As Sales Support, you take ownership of the order handling process for a defined product portfolio, acting as the operational backbone of the sales team. You ensure customer satisfaction by managing requests and orders efficiently, liaising with global stakeholders, and continuously seeking ways to optimize internal processes.

• Processing quotations, orders, and invoices in our ERP system (e.g. SAP Business One).
• Maintaining effective communication with international customers and Everllence teams.
• Supporting subcontractors and partners involved in order execution.
• Streamlining order-related processes to improve response times, reliability, and transparency.
• Collaborating with product management and regional sales to grow the business.

You will spend your time as follows:

• 70% on managing orders and direct communication with colleagues, customers, and partners.
• 20% on improving processes for greater efficiency and accuracy.
• 10% on supporting sales and product growth initiatives.

Who are you?
You are a reliable and proactive team player with a passion for order management and customer service. You bring structure, precision, and professionalism to your daily work and thrive in an international environment.

• Minimum 3 years of experience in sales support, internal sales, or order management—preferably in logistics or shipping.
• Experience working with ERP systems (preferably SAP Business One) or eager to learn.
• Affinity with the maritime industry is a strong plus.
• Fluent in English (spoken and written); additional languages are a bonus.
• Service-minded, customer-centric, and solution-oriented.
• Strong communication skills and ability to liaise with international stakeholders.
• Professional, disciplined, and approachable attitude.
• Understanding of logistics and shipment processes is an advantage.

We offer:
At Everllence, we value dedication, teamwork, and personal development. You can expect from us:

• A competitive salary and flexible working conditions.
• A dynamic role within a global organization where initiative is encouraged.
• Opportunities to collaborate internationally and occasionally visit global sales offices (product-dependent).
• A strong focus on your development through internal trainings, career support, and potential job rotations across our network in over 65 countries.
• An open and supportive team environment, where your input truly makes a difference.

Our Company:  
Everllence enables its customers to realize sustainable projects in the transition to a CO2-neutral future. Addressing tomorrow's challenges within the marine, energy and industrial sectors, we are improving efficiency and performance on a systematic level. Leading the way in advanced engineering for over 250 years, we offer a unique portfolio of technologies. Headquartered in Germany, we employ approximately 14,000 people in more than 120 locations worldwide.

About us:
PrimeServ Omnicare, the youngest of the Everllence’ aftersales product centers, is responsible for a broad range of aftersales service solutions for non-Everllence equipment, all with the purpose of extending our current service portfolio and ultimately becoming an one-stop service provider for our valued customers. For more information about Omnicare please visit the following link: https://man-es.com/omnicare

Our culture:
At PrimeServ Omnicare, a fast-growing product center, you’ll take on significant responsibilities and have numerous opportunities to develop yourself in new areas. Joining us means becoming a valued member of an international and diverse team with shared traits: friendliness, enthusiasm, and excellent teamwork. We collaborate in an environment that values open communication and encourages team members to voice their ideas. Our commitment to a healthy work-life balance is reflected in our flexible work arrangements, generous annual leave to relax and recharge, and regular team events.

Our Location:  

• We are located in Capelle aan den Ijssel, near Rotterdam, in a newly renovated office building with a high energy efficiency level.
• Our office is easily accessible by both public transport (Metro station Kralingse Zoom) and car (Highway A16). For those driving, we offer dedicated parking spots.

That is important to us:
Integrity and compliance are essential elements of our corporate culture. We firmly support diversity and equal opportunities and are therefore looking forward to receiving a diverse range of online applications.

Contact:
Your first contact is the HR Department at +31102724536 or by email [email protected]